Effective date: 3 September 2026
This Privacy Policy explains how MediCalls may collect, use and protect information when you visit the website or contact us.
Information we may collect
- Technical information: server logs, browser/device information, pages requested, referring pages, approximate location derived from network information and security events.
- Contact information: if you use our contact form, we may store your name, email address, subject and message so we can respond.
- Analytics information: if analytics tools are enabled, they may collect aggregated or pseudonymous usage information.
- Advertising information: if advertising is enabled, advertising partners may use cookies or similar technologies subject to applicable consent requirements.
Google advertising cookies
If Google advertising services are enabled on MediCalls, third-party vendors including Google may use cookies to serve and measure ads. Google may use advertising cookies to show ads based on a visitor's previous visits to this website or other websites. Visitors can manage personalized advertising through Google Ads Settings.
If other third-party ad networks are enabled, their cookies and privacy practices may also apply. We will disclose material advertising providers used by the site when they are active.
Consent in regulated regions
Where legally required, a consent message or consent management platform may be used before certain advertising or analytics technologies are activated. Visitors should use the choices presented in that consent interface to manage their preferences.
How information is used
Information may be used to operate and secure the website, respond to messages, diagnose technical problems, understand site performance, prevent abuse, comply with legal obligations and, when enabled, measure or serve advertising in accordance with applicable rules.
Health information
MediCalls is an educational website and does not ask visitors to submit sensitive medical information for diagnosis. Please avoid including personal health records, identification documents or other sensitive medical details in contact messages.
Retention and security
We retain information only for as long as reasonably necessary for the purposes described above, including security, support, editorial records and legal obligations. No internet service can guarantee absolute security, but reasonable safeguards should be used to reduce unauthorized access.
Your choices
You can control or delete cookies through your browser settings and use available consent controls where provided. For privacy-related questions or requests, use the Contact Us page.
Policy changes
This policy may be updated when site practices, advertising services or legal requirements change. The effective date at the top of this page will be revised when material changes are published.